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Office Locator

IDES Workforce Offices Available for Limited In-Person Services

Need to drop off a document? Use our online document upload portal or an in-person local workforce office dropbox!

Who To Call Phone Number Call Us About...

Claimant Services

(800) 244-5631

Unemployment insurance questions

Benefit Payment Control

(800) 814-0513

Fraud and identity theft

Employer Services

(800) 247-4984

Employer-related or MyTax Illinois questions

(877) 342-7533

Finding a job or using your IllinoisJobLink account

Appointment Scheduling Hotline

(217) 558-0401

Scheduling an in-person or phone appointment

For self-service, you can also call Tele-Serve at (312) 338-4337 (Monday - Friday, 3:00 AM - 7:30 PM).